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Frequently asked questions
Our inventory is constantly rotating and being replenished.
The best way to know when an item is back in stock is to sign up for an in stock notification right on the product's page.
Hiker satisfaction is our number one priority.
If you are not satisfied with one of our products at the time of purchase or it doesn’t perform to your satisfaction you may return it to the retailer or to TownShirt Co for replacement or a refund. Just reach out to us through our Contact page.
If you'd like to return a product that has not yet been worn and you purchased it through Garage Grown Gear, 2Foot Adventures, or another retailer, please contact them to facilitate a return.
If one of our products has a defect or has torn, regardless of where you purchased the item, reach out to us! We can help.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.
If your order hasn't arrived after two weeks, please contact us and we will look into the details.
If you are on trail please reach out to us through the Contact Us to work out the details of delivery location and timing.